Communications Specialist Intern
Primary Job Responsibilities:
- Write/edit content for employee and mass customer communications for global operations and merchant services.
- Effectively collaborate with all levels of the business, merchant services, corporate, and other global teams on projects and communications that impact the employee and customer experience.
- Ability to write content that is clear and concise and can be easily translated into multiple languages.
- Contribute to the development of multi-faceted communication project plans; creating, producing and displaying communication campaigns
- Ability to adhere to the PayPal brand voice and writing style guidelines.
- Develop talking points, FAQs and other materials that can be used as internal resources.
- Manage communication projects.
- Contribute to the communication coordination process for major site incidents.
- Proactively identify communication gaps; develop and implement strategies to fulfill the communication needs.
Job Requirements:
- Experience in journalism, communications, technical writing/editing, content management and/or employee communications required.
- Strong writing, editing, proofreading and verbal communications skills are essential.
- Proven ability to effectively react and adapt quickly in rapidly changing, fast-paced work environment.
- Strong organizational and project management skills.
- Additional language would be beneficial, but not required.
- Ability to work independently.
- Knowledge of Microsoft Office tools, Sharepoint, and ability to quickly learn other communication systems.
Education:
- Bachelor degree (e.g., BA, BS) in Journalism, English, Public Relations, Business or equivalent.
- Minor in Computer Science will be a plus.